Social media has introduced customer service to a
new reality, where customers suddenly have the power to share their experience
with large numbers of people. That’s forced organizations to change the way
they relate to customers.
My thoughts on life, travel, politics, and anything else I find interesting...
Showing posts with label Social media. Show all posts
Showing posts with label Social media. Show all posts
Tuesday, January 21, 2014
Tuesday, December 3, 2013
10 Facts for Social Media Managers
Social Media is changing faster than ever, as if that wasn't something everyone already knew!
If you are in charge of social media in your company here are ten things you need to know that might make you rethink the way you're approaching social media.
Read the full article in the Huffington Post
1. The fastest growing demographic on Twitter is the 55-64 year age bracket
2. 189 million of Facebook's users are mobile only
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